Job Description
The Operations Director leads up to 10 year-round admin staff and 75+ seasonal staff and will live
on-site from June - August. They will be responsible for year-round operations and the daily running of our residential camp programs from May – August. Ideal candidates have overnight camp, business, and several years of management experience.
Minimum Qualifications
Bachelor’s degree
5+ years’ experience managing a large-scale overnight summer camp
Experience building revenue streams through new program development
Proven ability to effectively hire, manage, lead, and organize staff
Excellent written and oral skills
Technologically savvy
Experience managing multiple teams, their schedules, and their budgets
Ability to remain focused in a fast paced, stressful, and fluid camp atmosphere
Excellent critical thinking and problem-solving skills
Strong communication, decision-making, logistical, and organizational skills
No conflicting summer commitments including travel, work, or other leave of absence
Proven ability to effectively manage staff
Surfing experience is NOT required
Must be in excellent physical condition
Ability to lift 50 pounds unassisted
Able to pass a government background check
Clean driving record
Desired Skills
Director Certification by the American Camp Association
MBA or master’s degree
Business and financial acumen
Ability to lead and manage a team of 10+ year-round staff and 75+ seasonal staff
Excellent customer service skills with the ability to talk to parents and campers
Ability to remain focused in a fast paced, stressful, and noisy environment
Excellent critical thinking skills
High attention to detail and strong organizational skills
Operations Director
Well-spoken with a professional demeanor
Ability to build teamwork, excitement, and positive energy in others
Confidence in personal negotiation skills
Team player with a positive attitude
Principal Year-Round Responsibilities
Hire, train, and manage all staff
Manage and lead all divisions of the company in support of its vision and mission
Lead team in bringing new ideas from concept to reality
Provide guidance and support to key staff in the development, planning, selling,
marketing, and facilitation of the company’s broad spectrum of programs
Supervise and assist in the development and implementation of new curriculum
Create and oversee a comprehensive growth/sales plan
Analyze day to day functions and how processes can be streamlined and improved
Perform personnel management functions including the recruiting and hiring of new
staff, and ensuring company policies and procedures are followed
Approve major expenditures for camps, office supplies, and other purchases, ensuring
they are fully negotiated
Financial spreadsheet planning including cost analysis and management of efficiencies
Maintain relations with staff during off season to improve employee retention
Foster relationships with special groups and valued clients
Maintain office equipment; coordinate IT support as needed
Ability to be on call (24 hours) when overnight camps are in session.
